Customer Service feels like a seriously over done subject yet it is still one of the most important aspects of your retail business and what sets one store apart from its competitor.
Having an identity for your store is more than the name above the door or on your bags. It’s the association of what you are known for. What do people think of when they think of your boutique?
What could be causing customers to leave your store or worse still, never visit!
Ultimately you need to value your time in your business and make sure you are spending it on the right things.
Are you running your retail business or is it running you? Today I am talking about finding that balance in your business & personal life.
When it comes to the atmosphere of your store, don't compromise. Atmosphere triggers emotions. Emotions trigger sales!
These important topics are crucial to focus on in your independent retail business.